Shipping Policy

At Eloria Luxury Footwear, we want your order to reach you safely and on time. Please read our shipping information below.

1. Order Processing:

Once you place your order, our team will carefully prepare and pack it.

Orders are usually processed within 1 business day.

2. Delivery Time:

We aim to deliver your order within:

Standard Delivery: 1–3 business days

During public holidays, weekends, busy periods, or unexpected courier delays, delivery may take up to 1–5 business days.

We always do our best to get your order to you as quickly as possible.

3. Shipping Charges:

Any shipping charges will be shown at checkout before you complete your order.

If we offer free shipping, the offer will be clearly mentioned on our website.

4. Delivery Information:

Please make sure your name, phone number, and delivery address are correct when placing your order.

Incorrect or incomplete information may cause delivery delays.

5. Delayed Orders:

While we aim to deliver within the estimated time, unexpected courier delays, holidays, weather, or other circumstances may occasionally affect delivery.

If your order is taking longer than expected, please contact us and we’ll be happy to help.

6. Damaged or Incorrect Package:

If your package arrives damaged or you receive the wrong product, please contact us as soon as possible.

Please provide your order number and clear photos/videos of the package and product so we can assist you.

7. Contact Us:

For any questions about your order or delivery, contact us:

 Email: yslheelsofficial@gmail.com
 Phone / WhatsApp: 03281223690
 Location: Lahore, Pakistan

Customer Support: Available 24/7

Eloria Luxury Footwear

Step Into Luxury. Walk With Confidence.